Hiring a Boston moving company may look quite easy, but in reality, it can be a major challenge. Choosing a moving service can make or break your entire experience.
Once you’ve narrowed down your selection, it’s time to ask them questions – the right questions, to be specific. Our team understands that each moving requirement is different, which is why we’ve curated this guide with a list of questions you can ask your moving company in Boston beyond just the basics.
List of Questions to Ask Your Moving Company in Boston
Don’t have time to go through the entire article? No worries! You can download and print the questions checklist to use when speaking with the moving company. It’ll make things much easier and help ensure you don’t miss anything!
Now, let’s take a detailed look and understand the answers to expect along with questions.
What Types of Services Do You Provide?
Depending on the moving company you choose, they usually provide a broad range of services. For instance, at 617 Boston Movers, we offer:
- Local Distance Moves
- Local Moves
- Commercial Moving
- Storage
- Packing
- Residential Moves
- Last Minute Moves
- Hourly Moves
- Interstate Moves
Do You Have a License and Coverage?
Even though no one wants anything to go wrong, it’s important to be prepared. Ask your moving company if they are insured. This can protect you in case anything goes wrong during the move. Also, be sure to ask for their license details so you can confirm you’re working with legitimate Boston movers.
Tip: You can go through our detailed guide on moving insurance to understand why it’s important.
What Does Your Pricing Look Like?
Before you proceed with other questions, take a look at the pricing structure. You’d want to make sure that the company’s quote fits your budget and aligns with your requirements.
Talking about pricing, you can also save money on your move with the tips mentioned in our guide.
Are There Any Extra Charges Beyond The Booking Price?
Sometimes, there may be hidden charges that you’ll want to clarify at the beginning. Ask about all the charges and whether there will be anything extra you need to pay.
Can I Review Your Past Clients?
The Moving company shouldn’t hide their past clients and testimonials from you. Ask them if you can take a look at the customer reviews and their experience. This will also give you an idea about what kind of experience you’ll get.
What Will Be Included In Hourly Rates?
Make sure you clear the hourly rate inclusions. Sometimes, certain services may be charged extra and not included in the standard rates. So, consider knowing which type of services will be included.
Are There Any Extra Packaging Charges?
Usually, most moving companies charge extra for packing your items, while some may include it in their hourly rates. So, if you’re asking them to pack, make sure you know if this is being charged, or else, you’ll be surprised with all those extra dollars on your invoice.
May I Know Your Experience In The Moving Industry?
Look for a moving company with at least 5 years of experience in the moving industry. It’s best to avoid companies with no prior experience handling packing, moving, unpacking, and related services.
How Will You Take Care of My Fragile Items?
If you’re travelling with special or fragile items, it’s crucial to know how well your moving company is going to take care of them from the beginning until you reach your destination.
Ask them about their packing methods and whether they will use bubble wrap, foam padding, custom crates, or other protective materials.
Will You Assemble My Furniture After the Move?
You also need to ask if they’re going to disassemble your furniture and then assemble it once you move in. Also, ask if this is charged extra or is included in your moving costs.
What Does Your Safety Procedure Look Like?
A good company should have its safety protocols clearly laid out. Whether the items are fragile or heavy, ask your moving service what safety measures they take when moving your items.
How Do You Handle Delays or Cancellations?
Any uncertain situations may appear, and it’s equally vital to know how your moving company is going to deal with sudden delays or cancellations. Ask them if they have any flexibility to reschedule or cancel in case such a situation arises.
Are There Any Specific Terms & Conditions I Should Know?
It’s better to know all the terms and conditions before you sign your agreement or contract with the moving company. You don’t want to get surprised by a sudden condition that you were previously not aware of.
What If I Have a Complaint?
It’s important to ask this question because, in case the moving company makes any mistake or you have a complaint, you need to know how they’ll handle it. Any good moving company should take a prompt look into your matter.
Wrapping Up!
When choosing the best moving company Boston, asking the right questions will help you make the right choice. Also, we recommend taking notes of the key pointers from their answers rather than just having verbal communication. This will help you compare multiple moving companies closely and choose the one that exactly aligns with your requirements.
And at 617 Boston Movers, we understand how hectic the entire process can be. With proven experience and expertise, our team is committed to delivering the best moving services in Boston. You can begin your journey with us by getting a free quote or calling us at (617) 208-4040.
